Privacy Policy

Privacy Policy

Introduction

Welcome to https://bird-baths-for-wild-birds-uk.feedersandmore.co.uk! We are dedicated to maintaining a secure and private environment for our users, ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://bird-baths-for-wild-birds-uk.feedersandmore.co.uk.
  2. All associated mobile and web applications.
  3. Services and products offered through our platform.
  4. Interactions between users and our team, including emails, calls, and text messages.

Please note that this policy does not extend to external platforms, applications, or services linked from our site, as they have their own privacy practices governed by separate policies.

Processing Activities

Our Privacy Policy guides how we engage in the following activities:

  1. Account Management: When you create an account with us, we collect and store your account information, including your name, email address, and password.
  2. Payment Transactions: We process payment details when you make a purchase, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: This includes data related to your financial status, which we may collect for processing orders or offering personalized services.
  4. Purchase History: Details about products you’ve bought, including quantities, dates, and product specifications, are recorded for internal analytics.
  5. Device Identification: We may gather unique identifiers from your mobile device, such as IP addresses, to improve our services.
  6. Location Data: With your consent, we can access your location information to provide personalized content or services.
  7. Feedback and Reviews: Any feedback, comments, or product reviews you share with us are valuable for enhancing our offerings.
  8. Social Media Interaction: If you choose to connect our platform with your social media accounts, we’ll collect data from those platforms as permitted by their privacy settings.
  9. Product Interest: We track which products you view and interact with on our site to personalize your shopping experience.

Personal Data Collection Methods

We obtain personal data through various means:

  1. Direct User Input: You provide information when creating an account, making a purchase, or filling out forms.
  2. Automated Technologies: Cookies and similar technologies help us collect data about your interactions with our site, including browsing behavior and preferences.
  3. Third-Party Sources: Some personal data may be shared with us by third parties, like payment processors or analytics providers, who operate under their own privacy policies.

Cookies and Data Collection

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities, such as allowing you to navigate the site.
  2. Preference Cookies: They remember your preferences for a personalized browsing experience.
  3. Analytics Cookies: Used to gather insights into how users interact with our site, helping us improve its performance and content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We adhere to data retention policies that balance legal requirements, business needs, and your rights:

  1. Retention: We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law.
  2. Deletion: Once the retention period expires or when you request deletion, we securely erase or anonymize your data from our systems.

Security Measures

To protect your personal data:

  1. We employ industry-standard encryption protocols for secure data transmission.
  2. Our third-party processors adhere to strict security standards to safeguard your information.
  3. Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

Our services are not directed towards children under 18 years old, and we do not knowingly collect personal data from them.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit our processing of your data in specific situations.
  5. Data Portability: This allows you to receive your personal data in a structured format or move it to another controller.
  6. Objection: You have the right to object to certain processing activities.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data subject rights.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail to:

[Your Privacy Team Contact Address]

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it regularly for changes.

Contact Us

For privacy-related inquiries, support, or requests:

Email: [email protected]

Postal Mail: [Your Privacy Team Address]